Frequently Asked Questions

Do you have doubts?


Is breakfast included in the price?

Yes, every morning between 7:30 am and 10:30 am, we offer you three different options for breakfast on our roof top, tea and coffee is served alongside breakfast.

What are the times for Check-In and Check-out?

Check in is at 2:00 pm, and check-out must be done by 12 (noon).

I have already checked out but I would like to leave some luggage here for a few hours or maybe a few days, can it be done?

Yes, absolutely. All our guests have the right to do so without any cost.

Do the private rooms have a bathroom ensuite?

Here at El Alternativo two of our private rooms and one dorm have ensuite facilities . All the remaining rooms share bathrooms, we have two on every floor of the facility, and they all have hot water in the showers.

We are currently traveling with our kid(s) can we stay at your hostel?

Of course you can!, here at El Alternativo children are welcome. If under two years old you incur in no accommodation fee, however, having in mind the peace and quiet of all our guests we encourage you to make use of the private rooms for your stay in these cases.

I have heard bedbugs spread often in hostels, Do I need to worry?

We are aware of this concern, and we are capable of handling it properly, we recognise and eliminate the threat if the need arises. We also check on regular basis rooms and beds. You as a traveler can do your part as well taking caution and knowing all measures needed to prevent the spreading of this discomfort.